ONLINE PRIVACY POLICY AGREEMENT
October 5, 2020
Area Agency On Aging Of Southwest Arkansas, Inc. ( AAA) values its users’ privacy. This Privacy
Policy (“Policy”) will help you understand how we collect and use personal information from those
who visit our website or make use of our online facilities and services, and what we will and will
not do with the information we collect. Our Policy has been designed and created to ensure those
affiliated with Area Agency On Aging Of Southwest Arkansas, Inc. of our commitment and
realization of our obligation not only to meet, but to exceed, most existing privacy standards.
We reserve the right to make changes to this Policy at any given time. If you want to make sure
that you are up to date with the latest changes, we advise you to frequently visit this page. If at
any point in time Area Agency On Aging Of Southwest Arkansas, Inc. decides to make use of any
personally identifiable information on file, in a manner vastly different from that which was stated
when this information was initially collected, the user or users shall be promptly notified by email.
Users at that time shall have the option as to whether to permit the use of their information in this
separate manner.
This Policy applies to Area Agency On Aging Of Southwest Arkansas, Inc., and it governs any
and all data collection and usage by us. Through the use of agewithdignity.com, you are therefore
consenting to the data collection procedures expressed in this Policy.
Please note that this Policy does not govern the collection and use of information by companies
that Area Agency On Aging Of Southwest Arkansas, Inc.does not control, nor by individuals not
employed or managed by us. If you visit a website that we mention or link to, be sure to review its
privacy policy before providing the site with information. It is highly recommended and suggested
that you review the privacy policies and statements of any website you choose to use or frequent
to better understand the way in which websites garner, make use of and share the information
collected.
Specifically, this Policy will inform you of the following:
- What personally identifiable information is collected from you through our website;
- Why we collect personally identifiable information and the legal basis for such collection;
- How we use the collected information and with whom it may be shared;
- What choices are available to you regarding the use of your data; and
- The security procedures in place to protect the misuse of your information.
Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if you
elect not to do so, we reserve the right not to register you as a user or provide you with any
products or services. This website collects various types of information, such as:
· Information automatically collected when visiting our website, which may include cookies,
third party tracking technologies and server logs.
In addition, Area Agency On Aging Of Southwest Arkansas, Inc. may have the occasion to collect
non-personal anonymous demographic information, such as age, gender, household income,
political affiliation, race and religion, as well as the type of browser you are using, IP address, or
type of operating system, which will assist us in providing and maintaining superior quality
service.
Area Agency On Aging Of Southwest Arkansas, Inc.may also deem it necessary, from time to
time, to follow websites that our users may frequent to gleam what types of services and products
may be the most popular to customers or the general public.
Why We Collect Information and For How Long
We are collecting your data for several reasons:
· To better understand your needs and provide you with the services you have requested;
· To fulfill our legitimate interest in improving our services and products;
· To send you promotional emails containing information we think you may like when we
have your consent to do so;
· To contact you to fill out surveys or participate in other types of market research, when we
have your consent to do so;
· To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we
retain said information will be determined based upon the following criteria: the length of time
your personal information remains relevant; the length of time it is reasonable to keep records to
demonstrate that we have fulfilled our duties and obligations; any limitation periods within which
claims might be made; any retention periods prescribed by law or recommended by regulators,
professional bodies or associations; the type of contract we have with you, the existence of your
consent, and our legitimate interest in keeping such information as stated in this Policy.
Use of Information Collected
Area Agency On Aging Of Southwest Arkansas, Inc. does not now, nor will it in the future, sell,
rent or lease any of its customer lists and/or names to any third parties.
Area Agency On Aging Of Southwest Arkansas, Inc. may collect and may make use of personal
information to assist in the operation of our website and to ensure delivery of the services you
need and request. At times, we may find it necessary to use personally identifiable information as
a means to keep you informed of other possible products and/or services that may be available to
you from agewithdignity.com
Area Agency On Aging Of Southwest Arkansas, Inc. may also be in contact with you with regards
to completing surveys and/or research questionnaires related to your opinion of current or
potential future services that may be offered.
Area Agency On Aging Of Southwest Arkansas, Inc.uses various third-party social media features
including but not limited to Facebook and other interactive programs. These may collect your IP
address and require cookies to work properly. These services are governed by the privacy
policies of the providers and are not within Area Agency On Aging Of Southwest Arkansas, Inc.’s
control.
Disclosure of Information
Area Agency On Aging Of Southwest Arkansas, Inc. may not use or disclose the information
provided by you except under the following circumstances:
· as necessary to provide services or products you have ordered;
· in other ways described in this Policy or to which you have otherwise consented;
· in the aggregate with other information in such a way so that your identity cannot
reasonably be determined;
· as required by law, or in response to a subpoena or search warrant;
· to outside auditors who have agreed to keep the information confidential;
· as necessary to enforce the Terms of Service;
· as necessary to maintain, safeguard and preserve all the rights and property of Area
Agency On Aging Of Southwest Arkansas, Inc..
Non-Marketing Purposes
Area Agency On Aging Of Southwest Arkansas, Inc. greatly respects your privacy. We do
maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug
alerts, security breaches, account issues, and/or changes in Area Agency On Aging Of
Southwest Arkansas, Inc. products and services). In certain circumstances, we may use our
website, newspapers, or other public means to post a notice.
Children under the age of 13
Area Agency On Aging Of Southwest Arkansas, Inc.’s website is not directed to, and does not
knowingly collect personal identifiable information from, children under the age of thirteen (13). If
it is determined that such information has been inadvertently collected on anyone under the age
of thirteen (13), we shall immediately take the necessary steps to ensure that such information is
deleted from our system’s database, or in the alternative, that verifiable parental consent is
obtained for the use and storage of such information. Anyone under the age of thirteen (13) must
seek and obtain parent or guardian permission to use this website.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications
from us by way of email or newsletters. To discontinue or unsubscribe from our website please
send an email that you wish to unsubscribe to Info@aaaswa.net. If you wish to unsubscribe or
opt-out from any third-party websites, you must go to that specific website to unsubscribe or optout.
Area Agency On Aging Of Southwest Arkansas, Inc. will continue to adhere to this Policy with
respect to any personal information previously collected.
Links to Other Websites
Our website does contain links to affiliate and other websites. Area Agency On Aging Of
Southwest Arkansas, Inc. does not claim nor accept responsibility for any privacy policies,
practices and/or procedures of other such websites. Therefore, we encourage all users and
visitors to be aware when they leave our website and to read the privacy statements of every
website that collects personally identifiable information. This Privacy Policy Agreement applies
only and solely to the information collected by our website.
Notice to European Union Users
Area Agency On Aging Of Southwest Arkansas, Inc.’s operations are located primarily in the
United States. If you provide information to us, the information will be transferred out of the
European Union (EU) and sent to the United States. (The adequacy decision on the EU-US
Privacy became operational on August 1, 2016. This framework protects the fundamental rights of
anyone in the EU whose personal data is transferred to the United States for commercial
purposes. It allows the free transfer of data to companies that are certified in the US under the
Privacy Shield.) By providing personal information to us, you are consenting to its storage and
use as described in this Policy.
Your Rights as a Data Subject
Under the regulations of the General Data Protection Regulation (“GDPR”) of the EU you have
certain rights as a Data Subject. These rights are as follows:
· The right to be informed: this means we must inform you of how we intend to use your
personal data and we do this through the terms of this Policy.
· The right of access: this means you have the right to request access to the data we hold
about you and we must respond to those requests within one month. You can do this by
sending an email to info@aaaswa.net.
· The right to rectification: this means that if you believe some of the date, we hold is
incorrect, you have the right to have it corrected. You can do this by logging into your
account with us, or by sending us an email with your request.
· The right to erasure: this means you can request that the information we hold be deleted,
and we will comply unless we have a compelling reason not to, in which case you will be
informed of same. You can do this by sending an email to info@aaaswa.net.
· The right to restrict processing: this means you can change your communication
preferences or opt-out of certain communications. You can do this by sending an email to
Info@aaaswa.net.
· The right of data portability: this means you can obtain and use the data we hold for
your own purposes without explanation. If you wish to request a copy of your information,
contact us at info@aaaswa.net.
· The right to object: this means you can file a formal objection with us regarding our use
of your information with regard to third parties, or its processing where our legal basis is
our legitimate interest in it. To do this, please send an email to info@aaaswa.net.
In addition to the rights above, please rest assured that we will always aim to encrypt and
anonymize your personal information whenever possible. We also have protocols in place in the
unlikely event that we suffer a data breach and we will contact you if your personal information is
ever at risk. For more details regarding our security protections see the section below or visit our
website at agewithdignity.com.
Security
Area Agency On Aging Of Southwest Arkansas, Inc. takes precautions to protect your
information. When you submit sensitive information via the website, your information is protected
both online and offline. Wherever we collect sensitive information (e.g. credit card information),
that information is encrypted and transmitted to us in a secure way. You can verify this by looking
for a lock icon in the address bar and looking for “https” at the beginning of the address of the
webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your
information offline. Only employees who need the information to perform a specific job (for
example, billing or customer service) are granted access to personally identifiable information.
The computers and servers in which we store personally identifiable information are kept in a
secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure
or modification of the user’s personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private
communications to build users’ trust and confidence in the internet and website use by providing
simple and secure access and communication of credit card and personal information. In
addition, Area Agency On Aging Of Southwest Arkansas, Inc. is a licensee of TRUSTe. The
website is also secured by VeriSign.
Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within the
Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you
should refrain from further use of our sites. In addition, your continued use of our website
following the posting of any updates or changes to our terms and conditions shall mean that you
agree and acceptance of such changes.
How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our
website, please feel free to contact us at the following email, telephone number or mailing
address.
Email: info@aaaswa.net
Telephone Number: 8702347410
Mailing Address:
Area Agency On Aging Of Southwest Arkansas, Inc.
600 Lelia
Magnolia, Arkansas
71753
The data controller responsible for your personal information for the purposes of GDPR
compliance is:
Jessica Merritt
jmerritt@aaaswa.net
8702347410
600 Lelia St., Magnolia, AR
GDPR Disclosure:
If you answered “yes” to the question Does your website comply with the General Data Protection Regulation (“GDPR”)? then the Privacy Policy above includes language that is meant to account for such compliance. Nevertheless, in order to be fully compliant with GDPR regulations your company must fulfill other requirements such as: (i) doing an assessment of data processing activities to improve security; (ii) have a data processing agreement with any third party vendors; (iii) appoint a data protection officer for the company to monitor GDPR compliance; (iv) designate a representative based in the EU under certain circumstances; and (v) have a protocol in place to handle a potential data breach. For more details on how to make sure your company is fully compliant with GDPR, please visit the official website at https://gdpr.eu. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with GDPR and takes no responsibility for the use you make of this Privacy Policy or for
any potential liability your company may face in relation to any GDPR compliance issues.
COPPA Compliance Disclosure: This Privacy Policy presumes that your website is not directed at children under the age of 13 and does not knowingly collect personal identifiable information from them or allow others to do the same through your site. If this is not true for your website or online service and you do collect such information (or allow others to do so), please be aware that you must be compliant with all COPPA regulations and guidelines in order to avoid violations which could lead to law
enforcement actions, including civil penalties.
In order to be fully compliant with COPPA your website or online service must fulfill other requirements such as: (i) posting a privacy policy which describes not only your practices, but also the practices of any others collecting personal information on your site or service — for example, plug-ins or ad networks; (ii) include a prominent link to your privacy policy anywhere you collect personal information from children; (iii) include a description of parental rights (e.g. that you won’t require a child to disclose more information than is reasonably necessary, that they can review their child’s personal information, direct you to delete it, and refuse to allow any further collection or use of the child’s information, and the procedures to exercise their rights); (iv) give parents “direct notice” of your information practices before collecting information from their children; and (v) obtain the parents’ “verifiable consent” before collecting, using or disclosing personal information from a child. For more information on the definition of these terms and how to make sure
your website or online service is fully compliant with COPPA please visit https://www.ftc.gov/tips-advice/businesscenter/guidance/childrens-online-privacy-protection-rule-six-step-compliance. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with COPPA and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any COPPA compliance issues.